FAQ’S

When you have your account on the website, it is easy to place an order.  To place an order, just fill your cart choosing whatever product you require.  Fill your name and address along with other details required for delivery, go through the payment and you have placed your order.

All the prescription medicines approved by the Food and Drug Administration of America are available on the website.  Every medicine is sourced from a reputed manufacturer taking regard of the latest technology.

As far as the shipping is concerned, the services of reputed service carriers like DHL, FedEx, US Postal Services & UPS etc. are taken to ensure security and fast delivery of all the orders.  

We make sure that the order delivered is packed well.  The order is packed using the good quality paper and cushion pad so that at every step it is covered and secured.  We also ensure that privacy is maintained while the order goes and travels through various substations and delivery checks before it reaches you.  

We make sure that every order is delivered to the doorstep strong and safe and for the same, every essential measure is taken.  In case the order delivered is damaged or missing, you should inform our customer support team through a phone call or a mail. As soon as any such call or mail is received, our executives try to make sure that the customer is satisfied.

The available modes of payment on the website are all the major credit cards as well as Money Gram & Western Union payment modes to facilitate you relating to payment.  You receive a confirmation call at the time when your card is charged after which you are provided with the details of billing and a unique tracking ID through which you are able to track your order.  

You can use all the Credit Cards, MoneyGram & Western Union payment modes for shopping with us.

If anything like damage occurs with your placed order, just contact our customer support team.  Our team will try to understand the problem and you may be refunded completely. In case your order gets lost anywhere in the middle of delivery, we will try to deliver you a new order with the same product/s as it were as soon as possible or we may initiate a refund on your request.  

At every step of the website, the visitor can be sure that his/her privacy is protected.  We make use of the latest technology and make sure that every information that is initiated or feed on the website is encrypted at its best.  Safe and secure encryption technology is used when you are going through the process of payment on the website. We are against any sharing of information that is shared on our website with some exceptions relating to our privacy policy and disclaimer.